Course Program

Your Personal Journey
Introduction to the Shisha Market
  • History of Shisha and Hookah---
  • Current Shisha Market Trends02:50
  • Understanding Consumer Demographics---
Shisha Product Knowledge
  • Types of Shisha and Flavors---
  • Quality Indicators of Shisha---
  • Competitor Product Analysis---
Setting Up Shisha Services
  • Legal Considerations and Licenses---
  • Equipment Required for Shisha Setup---
  • Hiring and Training Shisha Staff---
Effective Sales Techniques
  • Creating an Attractive Shisha Menu---
  • Pricing Strategies for Shisha Sales---
  • Upselling and Cross-Selling Methods---
Customer Experience and Engagement
  • Crafting the Perfect Shisha Experience---
  • Handling Customer Feedback and Complaints---
  • Engaging with Repeat and Loyal Customers---
Marketing Shisha in a Bar Setting
  • Promotional Strategies and Discounts---
  • Utilizing Social Media for Promotion---
  • Special Events and Theme Nights---
Operational Management
  • Daily Operations and Maintenance---
  • Record Keeping and Stock Management---
  • Ensuring Health and Safety Standards---
Mastering Shisha Sales Techniques for Bars
  • Identifying Peak Sales Opportunities---
  • Engaging with Trends and Seasonal Variations---
  • Creating Eye-Catching Displays---
Evaluating Performance and Growth
  • Analyzing Sales Data Effectively---
  • Setting Sales Targets and KPIs---
  • Planning for Expansion---
Knowledge Recap and Hands-On Practice
  • Reviewing Key Concepts and Best Practices---
  • Practical Sales Simulation Exercises---
  • Constructive Feedback and Improvement---